Refund Policy

At Voxaprint, we strive to ensure that you are completely satisfied with your purchase. If, for any reason, you are not satisfied, we offer a straightforward refund policy.

Returns

• Time Frame: You may return items within 30 days of receipt.
• Condition: Items must be returned in their original condition and packaging.
• Non-Refundable Items: Personalised or custom-made items are non-refundable.
• Return Shipping: Return shipping costs are the responsibility of the buyer.

Refund Process

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• If approved, a refund will be processed within approximately 5 days and credited to your original payment method.

How to Initiate a Return

• To initiate a return, please contact us via email at info@voxaprint.com with your order details.

Damaged or Defective Items

• If you receive an item that is damaged or defective, please take a photo immediately and email us at info@voxaprint.com with the details. We will provide instructions on how to proceed.

If you have any questions or need further assistance, please do not hesitate to contact us.

Thank you for choosing Voxaprint!